Viewing and Paying Platform Invoices

Use Invoice History on the Billing page to review invoices your business receives from Photeria. Client invoices that you send to agents and brokerages are managed separately on the Invoices page.

Understand an invoice status

• Awaiting Payment means the invoice was created and payment has not completed yet.
• Past Due means the automatic payment did not complete and the invoice needs attention.
• Action Required means the invoice has remained unpaid long enough to affect account access.
• Paid means the balance was collected.
• Voided means the invoice was cancelled and no payment is due.

Pay an open invoice

1. Open Billing.
2. Find the invoice in Invoice History.
3. Open its actions and click Pay Now.
4. Confirm the payment.

Pay Now appears only for an open invoice. When payment succeeds, the invoice changes to Paid.

Download an invoice

Click the download action on an invoice row when its PDF is available. The invoice opens in a new tab so you can save or print it.

You need Billing: Read permission to view platform invoices and Billing: Manage permission to make a payment.