Managing Invoices

The Invoice History section on your Billing page gives you a complete record of every invoice Photeria has generated for your organization. This guide explains how to view, understand, and pay your invoices.

Written By David Dayan

Last updated About 11 hours ago

Viewing Your Invoices

To see your invoices, go to Admin > Billing and scroll down to the Invoice History card. Each invoice shows:

  • Date: When the invoice was created

  • Invoice: The invoice number (for example, #INV-2026-0042)

  • Amount: The total amount due

  • Status: The current payment status (see below)

If you do not have any invoices yet, you will see a message that reads "No invoices yet. Invoices will appear here after your first billing cycle."

Invoice Statuses

Invoices go through a lifecycle of statuses. Here is what each one means:

StatusWhat It Means

Draft

The invoice has been created but not yet finalized. This is a brief state before the invoice is sent.

Awaiting Payment

The invoice has been created and is waiting for your payment method to be charged.

Sent

The invoice has been finalized and sent via Stripe.

Paid

Payment was successfully collected. Nothing more to do.

Overdue

Payment has not been received within 7 days of the invoice date.

Past Due

The invoice is 14 or more days overdue. Your account may be in a warning state.

Action Required

The invoice is 30 or more days overdue and your account has been suspended. Immediate action is needed.

Resolved

A previously overdue invoice has been resolved.

Void

The invoice was cancelled and is no longer valid.

Uncollectible

The invoice could not be collected after multiple attempts.

Paying an Invoice

Most invoices are paid automatically using the card on file. However, if a payment fails or you need to pay manually, you can use the Pay Now button.

  1. Go to Admin > Billing

  2. Find the unpaid invoice in the Invoice History table (it will have an "Open" status)

  3. Click the Pay Now button on the right side of the invoice row

  4. A payment dialog will open showing the invoice number and amount

  5. Enter your card details in the Stripe payment form

  6. Click the Pay button to complete the payment

The form is powered by Stripe, so your payment details are handled securely. Once the payment goes through, the invoice status updates to Paid.

Downloading Invoice PDFs

For any invoice that has a PDF available, you will see a download icon (a downward arrow) on the right side of the invoice row.

  1. Find the invoice you want to download in the Invoice History table

  2. Click the download icon next to the invoice

  3. The PDF will open in a new browser tab where you can save or print it

To download all your invoices at once, click the Download All button that appears in the top-right corner of the Invoice History card when you have invoices available.

What is Included on an Invoice

Each Photeria invoice contains line items for every listing charge during that billing period. Each line item shows the listing it relates to and the amount charged. Listings that were covered by free credits do not appear on the invoice since they have a $0 charge.

Invoice Timing

Invoices are generated on the 1st of each month for the previous month's usage. For example:

  • Listings shot during March are invoiced on April 1st

  • The invoice covers the billing period from March 1 through March 31

  • Your card is charged automatically when the invoice is finalized