Services are the foundation of your ordering system.

Each service represents a specific offering your business provides, like interior photography, drone video, or virtual staging. This guide walks you through creating services and configuring the three pricing models available.

Getting Started

1. In the admin dashboard, go to Ordering from the sidebar.
2. Make sure you're on the Services tab (it's selected by default).
3. Click the Add Service button in the top-right corner.

This opens the service dialog where you'll configure all the details.

Basic Information

Name and Description

• Name (required): Give your service a clear, client-friendly name, like "Interior Photography" or "Aerial Drone Video."
• Description: Add a short summary of what the service includes. This text appears on the order page when clients browse your offerings.

Type

The Type dropdown lets you assign a skill category to the service (e.g., Photography, Videography, Drone). This is used for scheduling, so the system knows which team members are qualified to handle the job.

• Select a type from the dropdown, or choose No type if it doesn't apply.

Pricing Types

Every service uses one of three pricing models. You'll see a toggle group with three options: Fixed, Tiered, and Quantity.

Fixed Pricing

This is the simplest option. You set a single dollar amount and every client pays that price regardless of property size.

1. Select Fixed from the Pricing Type toggle.
2. Enter the price in the Price field (e.g., $150).

That's it. Fixed pricing works great for services where the scope doesn't change, like virtual staging for a set number of photos.

Tiered (Square Footage) Pricing

Use tiered pricing when the price changes based on property size. For example, photographing a 1,000 sq ft condo costs less than a 5,000 sq ft estate.

1. Select Tiered from the Pricing Type toggle.
2. You'll see a section for pricing tiers. Click Add Pricing Tier to create your first tier.
3. For each tier, set:
   • Price: The dollar amount for this range
   • Minimum: The starting square footage (the first tier always starts at 0)
   • Maximum: The ending square footage (leave blank on the last tier for "and above")

Example tiers:

Important rules for tiers:

• You need at least 2 tiers (otherwise just use fixed pricing).
• The first tier must start at 0.
• Tiers must be contiguous with no gaps or overlaps. For example, if Tier 1 ends at 2000, Tier 2 must start at 2001.
• Every tier must have a price greater than $0.
• Only the last tier can have a blank maximum (meaning "and above").

For a deep dive on tiered pricing, see the Sq Ft Based Pricing guide.

Quantity-Based Pricing

Quantity-based pricing charges per unit. This is perfect for services like "Extra Photos" or "Twilight Shots" where clients pick how many they want.

1. Select Quantity from the Pricing Type toggle.
2. Configure the quantity fields:
   • Min Qty: The minimum number of units a client can order (defaults to 1).
   • Max Qty: The maximum allowed. Leave blank for no limit.
   • Unit Name: What each unit is called (e.g., "Photo", "Shot", "Room"). This label appears on the order form.
   • Price per Unit ($): The cost per single unit.

When clients order this service, they'll see a quantity selector with your min/max range and the per-unit price.

Duration Settings

Duration tells the system how long the service takes on-site. This is used for scheduling and availability.

Fixed Duration

1. Select Fixed from the Duration Type toggle.
2. Enter the time in minutes (e.g., 60 for one hour).

Tiered Duration

If the time on-site varies by property size, use tiered duration. The setup is similar to tiered pricing:

1. Select Tiered from the Duration Type toggle.
2. Click Add Duration Tier and configure each tier with a duration (in minutes), minimum sq ft, and maximum sq ft.
3. The same validation rules apply: at least 2 tiers, first starts at 0, no gaps.

Gallery

Upload images or video links to showcase the service. These appear as a carousel on the order page when clients click into a service.

• Click the upload area to add images (JPEG, PNG, or WebP supported).
• Drag to reorder the images.
• Click the X button on any image to remove it.

Recommended Add-ons

Add-ons are extra services you can suggest to clients when they select this service. For example, if someone orders "Interior Photography," you might recommend "Virtual Staging" as an add-on.

1. In the Recommended Add-ons section, click Add add-on.
2. Search for and select the services you want to suggest.

These show up as recommendations during the ordering process, before checkout.

Saving and Managing Services

• Click Create to save a new service, or Update to save changes to an existing one.
• Back on the Services tab, you can:
  • Click a row to edit the service.
  • Use the duplicate button (copy icon) to create a copy of a service.
  • Use the Add to default order page button to quickly assign it to your default order page.
  • Use the delete button (trash icon) to permanently remove a service.

Tips

• Start with your most popular services. You can always add more later.
• If you're not sure about pricing, use fixed pricing to get started and switch to tiered later.
• Inactive services won't appear on order pages, so you can create them in advance and activate them when you're ready.
• Duplicating a service copies all its pricing tiers, duration tiers, and settings, which saves time when creating similar offerings.