Paying Invoices

How clients view and pay invoices from the portal. Only jobs that have been invoiced appear here, so a job won't show up until its listing is activated and billed.

Finding an invoice

Open Invoices from the header to see all invoices, newest first. Search by property address, invoice number, or agent name, and filter by payment status. Brokerage admins see invoices for every agent in the brokerage and get an extra agent filter to narrow the list.

Paying

Open an invoice to see its full breakdown, line items, totals, and payment history. When there's a balance due, a Stripe payment form is right there: enter a card and pay. The moment payment clears, the status flips to Paid and any locked downloads for that listing unlock.

When you have several unpaid invoices, Pay All settles every outstanding balance in one Stripe transaction.

If you hit a download blocked by an unpaid invoice, the Pay link there takes you straight to the right invoice.

Sharing an invoice

If your brokerage handles payments, use the copy-link action on an invoice to send it along. The recipient can pay without a portal login.

FAQ

What payment methods work?

Stripe handles payment, so any major credit or debit card works. Offline methods (cash, check, bank transfer, Venmo, Zelle) are recorded manually by your photographer, so contact them to arrange one.

Can I pay several invoices at once?

Yes, use Pay All to clear every outstanding balance in a single transaction.

How fast do downloads unlock after payment?

Immediately, and at full resolution without watermarks.

Can I download a PDF of my invoice?

Yes, from the invoice's header actions.

Payment failed?

Re-check your card details or try another card. For repeated failures, contact your card issuer or the photographer.