Service areas let you define the geographic regions where your organization provides photography services.

You can set up multiple areas, each with its own boundaries and travel fee. These areas help manage scheduling and give clients clarity about where you operate.

To manage service areas, go to Settings from the sidebar and click the Service Areas tab.

Overview

The Service Areas page has two main sections:

• A map preview that shows all your service areas as colored overlays, so you can see your coverage at a glance.
• A table listing each service area with its details, including coverage type, travel fee, and the number of assigned team members.

Adding a Service Area

1. Click the Add Area button in the top-right corner of the Service Areas card.
2. A dialog will open with a form and an interactive map.

Service area form fields

• Name - Give the area a descriptive name (e.g., "Downtown Metro," "North Suburbs," or "Extended Range").
• Center Address - Search for and select the center point of the area using the address search field. This is the origin point for radius-based areas.
• Shape Type - Choose how the area boundary is defined:
  • Radius - A circular area around the center address. You set the radius in miles.
  • Custom - Draw a freeform polygon on the map to define an irregular boundary.
• Radius (miles) - If using a radius shape, enter the distance in miles from the center point. The default is 50 miles.
• Travel Fee - An optional dollar amount that gets added to orders placed within this area. Set to $0 if there is no additional travel charge. This is useful for charging extra when a shoot location is further from your base.
• Enabled - Toggle whether the area is currently active or not.

Drawing a custom shape

When you select the Custom shape type, the map switches into drawing mode:

1. Click points on the map to outline your service area boundary.
2. Close the polygon by clicking back on the starting point.
3. You can adjust the shape by dragging the points after drawing.

Saving

Click the save button in the dialog to create or update the service area. You'll see a success message confirming the change.

Managing Service Areas

The service area table

Each row in the table shows:

• Area - The name with a color-coded dot that matches the map overlay.
• Coverage - Either the radius in miles (e.g., "50 mi radius") or "Custom shape" for polygon areas.
• Travel Fee - The dollar amount added to orders in this area.
• Members - How many team members are assigned to this area.

Editing an area

Click on any row in the table, or click the pencil icon on the right side of a row, to open the editor dialog with that area's current settings pre-filled.

Enabling and disabling areas

Each row has a toggle switch on the left side. Turn it off to temporarily disable an area without deleting it. Disabled areas are not shown to clients during ordering.

Deleting an area

Click the trash icon on the right side of a row. A confirmation dialog will appear warning that deleting the area is permanent and will also remove all staff assignments to that area. Click Delete to confirm.

How Service Areas Affect Ordering

When a client places an order, the property address they enter is checked against your active service areas. This determines:

• Whether the location falls within your coverage.
• Which travel fee (if any) applies to the order.

If you have overlapping service areas, the system will match the most specific area. Setting up accurate service areas helps avoid confusion and ensures your pricing reflects actual travel costs.

Tips for Service Areas

• Start with a single area centered on your main office or base of operations, then expand as needed.
• Use custom shapes for areas that follow natural boundaries like city limits, highways, or bodies of water.
• Review the map preview after making changes to make sure your coverage looks right.
• Assign team members to specific service areas so the system can match photographers to jobs in their region.