This guide walks you through how to view and pay invoices from the client portal.

Viewing Your Invoices

1. Log in to the client portal.
2. Click the Invoices tab in the header navigation.
3. You will see a table listing all of your invoices, sorted by date with the most recent first.

If you have not placed any orders yet, you will see a message that says "No invoices yet. Your invoices will appear here once you book a shoot."

Invoice Table Columns

Each row in the invoices table shows:

• Property - The street address of the listing, with a document icon
• Invoice # - The invoice number (if one has been assigned)
• Date - The date the order was created, formatted as "MMM D, YYYY" (e.g., "Mar 15, 2026")
• Total - The total amount for the order
• Status - A colored badge indicating payment status
• Actions - Buttons to copy the invoice link, view details, or pay

Payment Status Badges

• Paid (green) - The invoice has been fully paid
• Unpaid (amber) - No payment has been made yet
• Partial (blue) - A partial payment has been received, but a balance remains

Viewing Invoice Details

Click anywhere on an invoice row to open the full invoice detail page. You can also click the external link icon in the Actions column.

The detail page shows:

• The property address and order summary
• A breakdown of services, packages, and any additional fees
• The total amount, any discounts applied, amount paid, and remaining balance
• A Pay Now button (if there is an outstanding balance)

Paying an Invoice

You can pay an invoice in two ways:

From the Invoices List

1. Find the invoice you want to pay in the table.
2. Click the Pay button in the Actions column. This button only appears for invoices that are not yet fully paid.
3. You will be taken to the invoice detail page where you can complete payment.

From the Invoice Detail Page

1. Open the invoice by clicking on it from the Invoices list.
2. Click the Pay Now button.
3. A secure payment form (powered by Stripe) will appear.
4. Enter your credit or debit card details.
5. Click the button to submit your payment.
6. Once the payment is confirmed, the invoice status updates to Paid and any locked downloads for that listing are unlocked.

From the Download Page

If you try to download media for an unpaid listing, you will see a payment prompt directly on the download page. Clicking Pay Now there works the same way, loading the Stripe payment form inline.

Sharing an Invoice Link

1. In the invoices table, click the copy icon in the Actions column for the invoice you want to share.
2. A confirmation message "Invoice link copied!" will appear.
3. The URL is now on your clipboard and ready to paste into an email or message.

Frequently Asked Questions

What payment methods are accepted?

Invoices are paid through Stripe, which supports all major credit and debit cards.

Can I make a partial payment?

Payment processing is handled as a single transaction for the full outstanding balance. If you need to arrange a partial payment, please contact your photography company directly.

How quickly do downloads unlock after payment?

Downloads unlock immediately after your payment is confirmed. The page will refresh automatically and show your media without watermarks.

What if my payment fails?

If the payment does not go through, you will see an error message on the payment form. Double-check your card details and try again. If the issue persists, contact your card issuer or reach out to the photography company for assistance.