How Billing Works

Photeria charges you per listing you photograph, bundled into one monthly invoice. This guide covers how platform billing works so there are no surprises.

Two kinds of invoices in Photeria

• Platform invoices (this section) - what you pay Photeria for using the service. Managed on the Billing page.
• Client invoices - what your real estate clients pay you for photo services. Managed on the Invoices page and on each job. See Client Invoicing.

How you get charged

You're charged per listing when it's activated. Free credits are used first; once they run out, each listing is charged at your per-listing rate. See Credits and Usage.

Your billing cycle

Billing runs monthly, from the 1st through the last day of the month. At the end of each cycle, all charges are bundled into a single invoice, your card on file is charged automatically, and you get a confirmation email.

Invoices are generated on the 1st of the following month, so March charges are invoiced on April 1st.

What happens if a payment fails

A valid card is required to keep using Photeria. If the automatic charge fails, Photeria sends reminders, and an invoice that stays unpaid for too long can suspend your account until the balance clears. To fix it, update your payment method and the outstanding balance retries automatically.

Cancellations

If a job is cancelled before it's invoiced, its charge is voided automatically, and any credit used for that listing is returned to your balance. Nothing to do manually.

Who can see the Billing page

You need the Billing: Read permission to see the Billing page, and Billing: Manage to add or change the payment method. Ask an admin to adjust your role if you need access.