How Billing Works

Photeria uses a simple, usage-based model for what you pay the platform. You're charged per listing that gets photographed, and charges are bundled into a monthly invoice. This guide covers how platform billing works so there are no surprises.

Two kinds of invoices in Photeria

• Platform invoices (this section) - what you pay Photeria for using the service. Managed on the Billing page.
• Client invoices - what your real estate clients pay you for photo services. Managed on the Invoices page and on each job. See Client Invoicing.

How you get charged

You're charged per listing that gets activated. If you have free credits available, they're used first; otherwise the listing is charged at your per-listing rate.

Your billing cycle

Billing runs on a monthly cycle, the 1st of the month through the last day of the month. The current period's end date is shown on the Billing page as "Due [date]" on the Current Usage card.

At the end of each cycle:

1. All pending charges are bundled into a single invoice.
2. The invoice is finalized in Stripe.
3. Your card on file is charged automatically.
4. You receive a confirmation email.

Invoices are generated on the 1st of the following month. March charges are invoiced on April 1st.

The Billing page

Open it from the sidebar under Configure → Billing. It has three areas:

Current Usage card

• Total due - running total for this cycle, shown as a large dollar amount
• Due date - end of the billing period
• Listings - count of billable listings this cycle
• Credits Used - how many free credits have been applied
• Credits Available - remaining free credit balance

Payment Method card

Shows the card on file (brand logo, last four, expiration) or a prompt to add one. Add Card / Change Card button opens a secure Stripe form.

Invoice History table

Every past invoice with date, invoice number, amount, credits used, and status. Row actions for Pay Now (open invoices) and Download PDF.

When your card gets charged

Automatically, at the end of each billing cycle. No manual action needed if a valid card is on file.

If there's no card on file you'll see a prompt: Add a payment method to continue using Photeria. A valid card is required to keep using the service.

What happens if a payment fails

If the automatic charge doesn't go through, Photeria will send you reminders. If the invoice remains unpaid for an extended period, your account may be suspended until the balance is cleared.

To resolve it, update your payment method and the outstanding balance will be retried automatically.

Cancellations

If a job is cancelled before it's invoiced, its charge is voided automatically. If a free credit was used for that listing, the credit is returned to your balance. Nothing manual to do.

Who can see the Billing page

Only team members with the Billing: Read permission see the Billing page in the sidebar. Billing: Manage is needed to add or change the payment method. Ask an admin to adjust your role if you need access.