Understanding listings

A listing holds the media and property information you deliver to a client. It connects the finished photos, videos, tours, and floor plans with the property's website and media page.

Jobs and listings

The Job tracks the order, appointments, tasks, and payments. Its linked Listing is where you prepare the deliverables. Open the job and use Activate Listing to start hosting, then Open Listing to work on the media.

Listing access depends on your permissions. You may be able to manage a listing's media without having access to its job or invoice.

Hosting and delivery are separate

Activation starts the listing's paid hosting period. Delivery sends the client an email with access to the finished work. An activated listing can still be Not Delivered while you prepare it.

After delivery, use Re-Deliver Listing when you need to send the delivery email again. Client payment settings determine when downloads unlock.

Hosting lasts one year and can be renewed after it expires. See activating and renewing listing hosting for charges and renewal steps.

Find a listing

Open Listings and search by address or client. Main starts with active listings. Select Show filters and change Status to find Delivered, Not Delivered, Archived, or Expired listings. Remove the status filter to search across all of them.

Use Not Delivered to find active listings still waiting for delivery. Choose Expired to find listings that need their hosting renewed.

Switch between Cards and List, choose your filters and sorting, then save a view to return to that work later. Saved views are shared with your team.

Prepare and deliver the media

1. Upload and organize the listing media.

2. Build the property website if it is part of the order.

3. Deliver the job when the finished work is ready.