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Managing account managers

An account manager is someone you invite to help run your account, such as an assistant or a transaction coordinator. Once they accept, they can view your listings, download media, and place orders on your behalf, all without needing your login. Anything they do appears as if

Written By David Dayan

Invite an assistant or transaction coordinator to manage your account using their own login. Once they accept, they can view your listings, download media, and place orders on your behalf.

Invite an account manager

  1. In the client portal, open your profile menu and select Settings.

  2. Open Account Managers and select Invite.

  3. Enter their Email Address, then select Send Invite.

Invite Account Manager with email address and Send Invite

The invitation stays Pending until they accept the setup link in their email. Use Resend if they need another copy. After they accept, their status changes to Active.

Work with several accounts

Account managers can help more than one agent. They choose the account to work in from Managed Accounts after signing in and can return there to switch accounts.

Remove access

Under Settings → Account Managers, select the X beside the person, then Revoke Access. They lose access to your account. You can invite them again later.