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Listings

Delivering listing media

Delivery is the final step: it emails the client a branded message with links to download their media and view the property website, and stamps the listing as delivered.

Written By David Dayan

Send your client a branded email with links to their finished media and property website. Deliver from the listing after you have uploaded the files and checked what the client will receive.

Prepare the listing

Open the listing from the job's Open Listing link or find it under Listings. Check the media, property website, and agent's email address before sending.

If the client must pay before downloading, make sure they have an invoice they can pay. You can include it with the delivery email.

Send the delivery email

  1. Select Deliver Listing on the listing page.

  2. Check To, Subject, and the email content. Use Add recipient to include another recipient when needed.

  3. If Include invoice is available, choose whether to include the invoice and its payment link. Sending with this option also publishes a draft invoice.

  4. Review the Desktop or Mobile preview, then select Send.

Delivery email with recipients, subject, Include invoice, preview, and Send

Sending marks the listing Delivered. Job progress is separate: set the job to Complete when its work is finished.

Send updated media

After the first delivery, use Re-Deliver Listing to send another email when you add files or the client needs the links again. Review the message before sending.

See Managing client invoices for invoice and payment options, or Downloading and sharing listing media for the client's next steps.